Introducing ZenErrands, your go-to service for hassle-free errand running and personal assistance.
Introducing ZenErrands, your go-to service for hassle-free errand running and personal assistance.
The items should be able to be handled by one person as well as fit into a typical sedan. For larger orders please reach out to the team to schedule.
Yes, ZenErrands.com is available only in Northeast Ohio (currently in Lake County).
The available payment options on ZenErrands.com include credit/debit cards as well as PayPal, Zelle and Venmo.
Yes, you can schedule tasks in advance on ZenErrands.com! Simply specify the date and time when creating the task.
You will receive a confirmation email when placing your requests.
When logged in, simply navigate to the My Account section.
Our mobile app is still in development so please use the web app!
Yes, we welcome your feedback and suggestions! Please use the Chat or Feedback button and add your message, this will instantly go to the team and you can be assured you will get a response from them within 24 hours.
Yes, however, the feature is not live yet. You will be able to do this when placing your order/request by using the drop down for "Requested Assistant". You can also add this to your ZenErrands profile by using the "Add Preferred Assistant" option in your account section.
Sure! Feel free to use the chat feature below and a team member will respond within minutes.
ZenErrands.com offers a wide range of services including:
grocery shopping
picking up dry cleaning
organizing schedules
returns and exchanges
food pickup and deliver from local restaurants
pet care
package pickup and drop off (including USPS, UPS and FedEx)
AND many other daily tasks.
Yes, you can request a task that is not listed on ZenErrands.com by going to Services and clicking the Request New Service Options button. You can also contact the team through the contact form, live chat, or email.
Yes, you can request a refund by selecting "refund" in the contact form as well as email, SMS, live chat and phone.
Yes, you can reschedule or cancel an appointment or reservation on both the web and mobile apps. (This feature is not live yet so please reach out to us through chat, SMS, email or phone.)
The time taken to complete a task on ZenErrands.com depends on the nature of the task and other factors. For more specific information, please reach out to the team using the live chat or contact us button on the app.
You can contact the team by using the live chat feature in the lower right corner on our website, the contact form, SMS or phone call. Check out the Contact Us page for all ways to reach us!
Yes, you can change the details of a task after it has been scheduled by contacting the team using the contact form, live chat, SMS or telephone.
Yes, you can track the progress of your tasks by logging into your account and accessing the task management section. (This feature will be available soon on both the web app as well as the future mobile app.)
This is a future feature that is not live at this time. Check back for announcements, you will also see this option available to you in the "My Account" section once activated.
To create an account on ZenErrands.com, simply click on the "Get Started" button at the top or bottom of the pages.
Yes! We offer many discounts such as Veteran and Senior as well as promotional discounts which can be found in the announcement section for any promotions that are active.
ZenErrands takes the security of your personal information seriously. We have implemented measures to protect your data. For more information, please refer to our privacy policy.
ZenErrands.com is an online service and does not have a physical store location. Our services are available online.
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